Privacy Statement

Here is all the information you need to  inform you around North West Ambulance Service NHS Trust Privacy Statement.North West Ambulance Service NHS Trust (“trust” or “we” or “us” or “our” or “NWAS”) is committed to preserving the privacy of all visitors to this website.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.We reserve the right to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised policy.

Data controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal dataData subject: An identified or identifiable natural person (i.e. an individual); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural personProcessing: Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destructionData processor: A natural or legal person, public authority, agency or other body which processes personal data on behalf of a controller.

Information collection and use: In accordance with the Data Protection Act, we have a legal duty to protect any information we collect from you. NWAS does not store or collect any personal information about site users. The system will record your email address and other information only if volunteered to us by you. This information shall be treated as confidential. You have a right to access your personal data and rectify any inaccuracies. It may be used for internal review or to notify you about updates to this website. Information you send through this website will be treated as follows:

• We will keep it no longer than we reasonably believe is necessary
• We will use it only for the purpose for which you sent it

Links to external sites including social media: This website contains links to other websites, including those of government departments and of other organisations. This privacy policy applies only to this website, so when you are moving to another site which collects personal data you should always read the privacy policy relating to that website. We do not pass on any personal information you have given us to any other website operators.

The social media sites that we link are third-party sites and the trust does not have any control over the way that these sites use your information. If you choose to access these sites using the links provided, the operators of these sites may collect information from you that may be used by them in accordance to their privacy policy, which may differ from ours.

Will we disclose your information or share it with other organisations?: As a government department we do not share with other organisations unless the law permits us to do so. We do not sell individual information. We will share it only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the Data Protection Act 2018.

Right to be forgotten: You are entitled to withdraw consent regarding any personal data you have provided to us at any time. This also applies to any photographs where you can be identified, even if you have consented to its use previously. You have the right to be forgotten on our systems where appropriate.
There are some limitations to this right. If you wish to discuss this or withdraw your consent to the Trust processing your personal data, please contact [email protected].

Data Protection Officer: If you wish to contact our Data Protection Officer, email [email protected].

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